If your questions aren’t answered here, please contact us at 7Case. We’re happy to help!

What are the delivery charges for orders from 7Case?
We have a flat rate of delivery charges, which is €3.00. However, if you live in The Netherlands,where we are based, the rate will be €2.00
What delivery method is used by 7Case, do you provide a tracking number?
We send your case, safely packaged, by mail. There is no Track&Trace available because we don’t want to charge you for a huge amount of shipping cost just for tracking. After the notification e-mail of ‘completed and shipped’, your order will arrive in 1 working day if you are based in The Netherlands, 2-3 working days if you are based in Europe. However, if you are based in another country you can check the estimated time of delivery here.
Which payment methods are accepted by 7Case?
You can pay by iDEAL, PayPal, Credit Card (Visa, MasterCard and American Express), Bancontact/Mister Cash, Sofort Banking and Bank Transfer (only for Europe)
How long will delivery take?
Please give us time to make your order ready. The design and printing process of the case will take 1 to 3 weeks (depending on your order). After the notification e-mail of ‘completed and shipped’, your order will arrive in 1 working day if you are based in The Netherlands, 2-3 working days if you are based in Europe. However, if you are based in another country you can check the estimated time of delivery here.

Your case is personalised and made specifically for you, and your phone. We take the time to deliver you the best product possible. It is important for us to deliver the best quality product to you.

Which model phones do you offer cases for?
We have lots of phone models we can offer you. You can choose your phone model at the page of your product. If you can’t find your phone model, please send us an email. So we can check if we can afford it.
 
How secure is shopping at 7Case? Is my data protected?
7Case is the best of the best. You can purchase in confidence. All your data is protected and will only be used for billing and shipping purposes. A SSL certificate is integrated in our web-shop.
What exactly happens after ordering?
After your order you will receive email confirmation of your order. We will inform you when your package is on it’s way.
What material are your cases made of?
Our cases are made of many layers. Many case sellers just print one layer on the case it self, but we take the time for a good product. We first print a safe layer on the matt case, afterwards your design and at last a rubber coating for the perfect feeling. You will never be disappointed by 7Case.